SoCal Closeouts

Returns & refunds

Know what to check before purchasing and what information to keep if an issue comes up.

Draft policy

This page is a design draft. Final policy wording and contact details will be added before launch.

Check the terms for your item

A final returns and refunds policy has not yet been published. Do not assume a return window, refund entitlement, or final-sale status from this draft page. Request the applicable terms before purchasing.

Questions to ask before purchase

  • Whether the item is eligible for a return or exchange
  • Any return deadline, condition, or packaging requirements
  • Whether prior authorization is required
  • Who arranges return shipping and pays any applicable fees
  • How an approved refund would be issued

Have an item concern?

Keep the product name, inventory number, order reference, and photographs of the issue together. These details make it easier to explain what happened.

View contact information